Training Management Dashboard
Training Services Overview
Below are the types of paid trainings offered to hosted voice customers.
Custom Pre-Install Webinar
- Live, virtual, custom training session to be completed BEFORE installation (2-5 days is ideal)
Post-Activation Q&A Session
- Live, virtual, designated Q&A session between a trainer and a customer booked in advance.
- Recommended 2-4 days after activation of the customers Unified Communications Service.
- NOTE: This is an open Q&A session without an agenda. This is not a training and shouldn't be scheduled instead of a training session.
- Download and complete the customer cut sheet form.
- The project manager and customer receive a Webex Meetings invite from the B-Lynk trainer.
- The project manager’s attendance is optional. Tip: B-Lynk recommends that the project manager accept the invite to keep it on their radar, in case of any customer changes.
- Check on upcoming installs and communicate any delays to B-Lynk in order to reschedule a training (there is a fee for no shows).
Book or manage a training session
If booking a training session for the first time, click “Create an Account.” Please note that you must have a legitimate training request to schedule in order to create an account. If you’ve booked a training before, you can log in on the “Schedule a New Training Session” or “Manage Existing Schedule” page to place or manage another request.
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